Legal
Privacy Policy
Last updated: May 2025
Our commitment to your privacy
Furrowen takes data protection seriously. This policy explains what personal data we collect when you use our website or enquire about our services, how we use it, and what rights you have over it.
We collect only what we need, keep it only as long as necessary, and never sell or trade it with third parties for their own purposes.
What data we collect
Information you provide directly
When you fill in our contact form, you give us your name, email address, and any details you include in your message. This is the primary way we receive personal data.
Data collected automatically
If you've accepted analytics cookies, we receive aggregated information about how you navigate the site — pages visited, time spent, browser type, and approximate location. This data is not linked to your identity.
Cookie and consent data
We store your cookie preferences in your browser's local storage. This is a record of your choices, not personal data sent to our servers.
How we use your data
- To respond to enquiries and discuss how Furrowen can help your agricultural business
- To fulfil a service agreement if you become a client
- To improve the website based on aggregated usage data (analytics only, with your consent)
- To comply with legal obligations where applicable
We do not use your personal data for automated decision-making or profiling. We do not send unsolicited marketing communications.
Legal basis for processing
Consent: When you submit a contact form, you consent to us using that information to respond. You may withdraw this consent at any time.
Legitimate interests: We may process limited data to maintain the security and functionality of our website.
Contract: If you become a client, data processing is necessary to perform the agreed services.
Legal obligation: We may retain certain records to comply with accounting or legal requirements.
Data retention
Enquiry data is retained for up to 12 months after the last communication, or for the duration of a client relationship plus any legally required retention period. Analytics data, where collected, is aggregated and retained according to the analytics provider's standard policies.
You may request deletion of your data at any time — see the section below.
Data sharing
Furrowen does not sell personal data. We may share data with trusted service providers who support the operation of this website (such as hosting or analytics platforms), under strict data processing agreements. These providers are not permitted to use your data for their own purposes.
If legally required, we may disclose data to authorities, but only to the extent required by law.
Data protection measures
- All data transmitted through this website uses encrypted HTTPS connections
- Access to any personal data is restricted to those who need it to perform their role
- In the event of a data breach affecting your rights, we will notify you within the legally required timeframe
- We review our data handling practices periodically to ensure they remain appropriate
Your rights
Access: You may request a copy of the personal data we hold about you.
Rectification: If any data we hold is inaccurate, you have the right to ask us to correct it.
Erasure: You may ask us to delete your personal data, subject to any legal obligations we have to retain records.
Restriction: In certain circumstances you may ask us to restrict processing of your data.
Portability: Where technically feasible, you may request your data in a structured, machine-readable format.
Objection: You may object to processing based on legitimate interests. We will stop unless we have compelling grounds to continue.
To exercise any of these rights, please use the contact form. We will respond within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via the Contact page. We will process your request promptly.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. We encourage you to review it periodically. Continued use of the site after changes are made constitutes acceptance of the updated policy.